Finally, the message also offers additional annotations about the event and includes any argumentText supplied by the user already parsed from the command text itself. The message also includes the corresponding commandId for the invoked command based on what you set up in the bot configuration page, allowing you to identify the user’s requested command to execute. Remember users can still your bot to call it directly by name without a / command and this helps you distinguish the difference. When a user invokes your bot via a Slash Command, there is a slashCommand field attached to the message sent to the bot that indicates the call was initiated from a Slash Command. Also included directly in the Slash Command UI is a description of what each command does (up to 50 characters), easing the guesswork out of learning. This is super helpful as more and more bots are added to a room, and as more bots with slash commands are introduced by developers. “/h” shows all commands beginning with H). To help make bot command discovery even simpler, the slash commands list filters matching commands once the user starts typing beyond the / (e.g. new_task review project doc ) that the developer can handle when invoked. help) or include user added text as parameters (e.g. Slash commands can be invoked standalone (e.g. Users can now simply type “/” in the message line to reveal a list of all the functions offered by the bots available to the room or direct message, and select the one to their liking to execute it. Unlike bots created prior to slash commands, where users had to learn what features a bot offered and then invoke the bot and type the command correctly to execute them, slash commands make Chat bot usage faster and help users get the most out of your bot. Released a few months back, slash commands simplify the way users interact with your Chat bot, offering them a visual leading way to discover and execute your bot’s primary features. The first new(er) feature that you can leverage to enhance the usability of your Chat bots are slash commands. (Re)Introducing slash commands for Google Chat bots To help you build an engaging, must-have Google Chat bot, we recently added a one-two feature punch to the Chat bot framework that allows you to build a much richer bot experience than ever before! Those that are not as fluid or approachable, or come across as confusing and complicated to use, will likely miss the mark of becoming an essential “sticky” tool even if your back end is compelling. Bots that are intuitive and easy to use see better adoption and develop a more loyal following. Once you’ve identified your specific use case for your custom Chat bot, how you design the bot itself is super important. Because use cases for bots are varied, you can consistently reach a growing audience of Chat users over time, directly where they work and uh-hum, chat. Chat bots can also be used in direct messages, offering a new way to optimize workflows and personal productivity, such as managing project tasks or reporting time activity. More specifically, Chat bots can be used in group conversations to streamline workflows, assist with activities in the context of discussions, and provide information and notifications in real time. So if you’re a Google Workspace user, get set for the shutting down of the classic Hangouts messaging service.Posted by Charles Maxson, Developer Advocateĭeveloping your own custom Google Chat bot is a great way for users and teams to interact with your solutions and services both directly and within context as they collaborate in Chat. But 9to5Google notes that Google has previously indicated free Google Account users will go through the same transition after Workspace. Generally, people who depend on Google’s services for business may slightly be affected. From Google Talk to Google Hangouts and now to Google Chats, Google continues to evolve – which comes as confusing.Ĭurrently, this change is only reported to affect Workspace users, legacy G Suite Basic and Business customers. Google Chat is however different from GChat, the unofficial name for Google Talk, and has since witnessed being shut down in 2017 and replaced with Hangouts which is also about to experience its own shutdown. This particular migration strategy took effect in June 2020 when the focus was integrating the messaging service with Gmail. Although some users may interpret this strategy sometimes as confusing we hope this is a lot different. This move by Google Hangouts to Google Chat is the latest step in Google’s strategy to evolve messaging service.
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